Steps to get Ortel internet in Germany

Ortel Internet is one of the most important services provided by Ortel Mobile to all its customers, due to the importance of having internet in daily life.

All people need the internet for many daily purposes, whether work, study, research, or for entertainment and chatting with friends.

Ortel Mobile has a wide reputation in Germany, as it is always keen to provide all customer needs with the best internet packages.

Ortel Mobile telecommunications company

Ortel Mobile is a subsidiary company fully owned by Telefónica Deutschland, and it has enjoyed wide popularity in Germany since its establishment.

The company specializes in providing many mobile phone services, aiming to become the first alternative to landline telecommunications.

Ortel Mobile offers internet services at a low cost compared to other companies, and it also provides various packages that suit all customer categories.

Offers of Ortel Mobile SIM cards

Ortel Mobile offers many mobile phone SIM deals that suit all categories.

The most important offers of Ortel Mobile SIM cards are as follows:

• Provides a prepaid SIM card free of charge, with the possibility of adding various additional options for one month with the option to extend usage.
• The SIM card can be obtained for approximately 15 euros.
• You can make international calls starting from one cent per minute.
• Enjoy Ortel internet packages available with different balances.
• Calls to landlines in Thailand and Singapore cost about one cent per minute.
• Calls within Germany cost about 9 cents per minute.
• Offers a fixed price for all networks within Germany for making unlimited calls.
• It is possible to get an Ortel internet package with 1.5 GB for 20 euros per month.

Steps to top up Ortel credit

The steps to top up Ortel credit, so you can make calls and use internet packages, are as follows:

• You can recharge credit directly through your Ortel customer account.
• Using credit cards from specialized retail merchants.
• Relying on digital vouchers that can be purchased and paid for via PayPal.

Services of Ortel Mobile

Ortel Mobile provides many services that suit the different needs of customers, which are as follows:

• Ortel Mobile offers the Smart World XL service to all its customers, which provides 5 GB of internet along with 1,000 minutes of calls for 30 euros per month.
• It offers the Allnet service, which gives customers 400 minutes for local and international calls to only 18 countries, for 10 euros per month.
• It also offers the same previous Allnet service plus 1,000 call minutes but without internet for 20 euros per month.

Steps to download the Ortel Mobile app

The Ortel Mobile app offers many features to the company’s customers, helping them easily manage their accounts and choose suitable packages.

The main benefits of downloading the Ortel Mobile app are as follows:

• Easy selection and management of packages according to each customer’s needs.
• Easy balance tracking and top-up using each customer’s receipt code.
• Ability to monitor expenses and usage at any time.
• It can be used in many languages such as Arabic, English, Chinese, as well as Italian, Russian, Romanian, and others.

Steps to download the Ortel Mobile app:

• Download the Ortel Mobile app on Android or iPhone.
• Create a new account by entering all required data correctly.
• Log in to the account to enjoy all available features and services through the app.

Places to buy a SIM card from Ortel Mobile

The places to buy a SIM card from Ortel Mobile are as follows:

• Internet cafés or kiosks.
• E-PLUS stores.
• Airport and train station shops.
• Fuel stations.

Ways to contact Ortel Mobile customer service

Ortel Mobile provides high-level customer service to respond to all customer inquiries as quickly as possible and meet all their needs.

You can contact Ortel Mobile by phone at: 01771771138 during official working hours from 8:00 AM to 8:00 PM Monday to Friday, and from 9:00 AM to 6:00 PM on Saturday and Sunday.

Steps to activate Ortel internet

Ortel Mobile has introduced an LTE router equipped with a prepaid SIM card to meet the needs of customers who want home internet instead of mobile data plans.

All customers can use home internet easily, without any contracts, in addition to the simplicity of the installation process at home.

The features of the LTE router are as follows:

• It can be used by many people in one place.
• There are no binding contracts required for subscribing to home internet.
• The router can be carried anywhere to benefit from internet services.

If you want to get an LTE router, you can contact Ortel Mobile to purchase the router with a prepaid SIM card and start using it immediately with ease.

Frequently asked questions about Ortel internet

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